Privacy Policy

Last updated: February 9, 2026

At AuxForge ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (auxforge.com) and use our AI Agent Workbench services (the "Service").

1. Information We Collect

We collect information that you provide directly to us and information collected automatically:

• Account Data: Name, email address, and contact details when you register for an account.
• Payment Data: Billing information processed securely through Razorpay. We do not store your credit card numbers on our servers.
• Usage Data: Information about how you use our platform, including agent interactions, project metadata, features accessed, and session duration.
• Device Data: IP address, browser type, operating system, and device identifiers.
• Project Data: Code, files, and project content you create or upload to the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve our services.
• Process transactions and send related billing information.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer support requests.
• Monitor and analyze trends, usage, and activities to improve user experience.
• Detect, investigate, and prevent fraudulent transactions and abuse.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. Specifically:

• Google Analytics (GA4): We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time spent on pages, and referral sources. This data is anonymized and aggregated.
• Google Tag Manager (GTM): We use GTM to manage tracking scripts on our website.
• Essential Cookies: Required for basic site functionality such as remembering your cookie consent preference.

You can manage your cookie preferences through the cookie consent banner shown on your first visit. You may also disable cookies in your browser settings, though some features may not function properly.

4. Third-Party Services

We share your data with the following third-party service providers who assist us in operating our Service:

• Razorpay: Payment processing. Subject to Razorpay's Privacy Policy.
• Google (Analytics & GTM): Website analytics. Subject to Google's Privacy Policy.
• Netlify: Website hosting. Subject to Netlify's Privacy Policy.
• AI Model Providers: We route prompts through AI model providers (e.g., OpenAI, Google) to power the agent workbench. Your project context may be sent to these providers for processing. We do not use your data to train third-party AI models.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will also retain and use your data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR & Global Privacy Rights)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Portability: Request a machine-readable copy of your data.
• Restriction: Request restriction of processing of your data.
• Objection: Object to processing of your personal data for certain purposes.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: admin@auxforge.com
Address: City Tower, Wazidpur Tiraha, Jaunpur, UP 222002, India